Privacy Policy

1. Who We Are

HireFlow Systems provides custom operational management software for hire businesses. We are committed to protecting your personal data and being transparent about how we use it.

Contact: support@hireflow.systems

2. Data We Collect

We may collect the following information when you interact with our website or services:

• Contact information — name, email address, phone number
• Business information — company name, size, operational details you share with us
• Usage data — pages visited, time on site, browser type (via analytics tools)
• Communications — messages sent via enquiry forms or email

3. How We Use Your Data

• To respond to enquiries and provide the services you request
• To deliver and maintain your custom operational system
• To communicate updates, support information, and relevant service changes
• To improve our website and service offering
• To comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your data on the following legal grounds:

• Contract — to deliver services you have engaged us for
• Legitimate interests — to improve our services and communicate relevant information
• Consent — where you have explicitly agreed (e.g. marketing communications)
• Legal obligation — where required by law

5. Data Storage & Security

Your data is stored securely using industry-standard infrastructure. We use encryption in transit (TLS/HTTPS) and apply access controls to limit who can view your information. We retain data only as long as necessary to provide our services or comply with legal requirements.

6. Third-Party Services

We may share limited data with trusted third-party providers who assist in delivering our services, including:

• Cloud hosting and infrastructure providers
• Analytics platforms (e.g. page view tracking)
• Communication tools (e.g. email delivery services)

All third parties are required to handle your data securely and in compliance with applicable data protection laws.

7. Your Rights (GDPR)

Under UK and EU data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time (where processing is consent-based)

To exercise any of these rights, contact us at support@hireflow.systems. We will respond within 30 days.

8. Cookies

We use cookies to improve your experience on our site. Please see our Cookie Policy for full details.

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or a notice on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or requests, please contact: support@hireflow.systems