A system built entirely around how you operate.
For businesses with complex, non-standard operations that need a fully tailored system — not modules adapted to fit, but a platform designed from the ground up.
Built for businesses that standard systems can't serve.
Custom Build is for operations where the process, structure, or scale is genuinely non-standard — and adapting a generic system would mean constant compromise.
Everything. Built from scratch.
Scope defined in full before work begins. You approve the plan before a single module is built.
Full Custom Design
- System designed from scratch around your exact operation
- Custom workflows, views, and user journeys
- Full consultation before a single module is built
Operations Core
- Fully custom job and booking management
- Tailored status flows per your process
- Multi-stage job lifecycle support
Team & Accountability
- Multi-team structures and hierarchies
- Custom role definitions and access levels
- Accountability and audit trail across the organisation
Equipment & Assets
- Full inventory control with custom categorisation
- Asset history and condition tracking
- Custom check-in / check-out logic
Vehicle Management
- Fleet tracking, fuel, and mileage logs
- Full maintenance scheduling and history
- Multi-depot or multi-vehicle-type support
Advanced Reporting
- Custom dashboards per role or team
- KPI tracking built around your metrics
- Exportable operational reports
Admin & Structure
- Multi-company or multi-depot support
- Advanced access controls
- Scalable architecture built for growth
Support & Roadmap
- 45 days post-launch support
- Ongoing roadmap options available
- Extended consultation throughout the build
What leads businesses to Custom Build.
The Custom Build process.
We define everything before we build anything.
Discovery & Documentation
We map your operation in detail — teams, workflows, reporting needs, edge cases, and everything in between.
System Design
We design the full system architecture before building begins. You approve the plan.
Build Phase
Development starts with a clear, fixed scope. You're updated throughout.
Review & Refinement
Multiple rounds of testing and refinement to get every detail right.
Launch
Full handover with documentation, training, and 45 days of post-launch support.
Ongoing Roadmap (Optional)
Continue evolving the platform as your business grows. No lock-in, no throwaway work.
Fixed scope. Fixed price. No surprises.
We don't start building until the scope is agreed and approved.
Fixed-Price Proposal
After discovery, you receive a full proposal with scope, timeline, and price. No ambiguity.
Typical Delivery
3–6 weeks depending on scope. We give a clear timeline before work begins.
45-Day Support
A full six weeks of post-launch support — longer than any other package.
Is Custom Build definitely right for you?
Most businesses are well served by Operations Pro. Custom Build is for genuinely complex requirements.
Choose Operations Pro if...
- You need full coverage but standard workflows fit
- You have one site or depot
- Your reporting needs are operational, not custom KPI-driven
Choose Custom Build if...
- Standard workflows genuinely don't fit your operation
- You have complex structures or multiple depots
- You need a long-term platform, not just a starting point
Common questions about Custom Build.
How is Custom Build different from Operations Pro?
Operations Pro is a comprehensive system built from proven modules. Custom Build starts from a blank canvas — your operation is documented first, then a system is designed specifically around it. It's for businesses where standard module sets genuinely don't fit.
What does the 'from' price mean?
Custom Build starts at £2,250. The final cost depends on scope, complexity, and number of modules required. We provide a detailed fixed-price proposal after the discovery phase — no surprises.
How long does a Custom Build take?
Most Custom Builds are delivered within 3–6 weeks depending on scope. We'll give you a clear timeline in the proposal before anything begins.
Can I start with a smaller package and upgrade to Custom Build later?
Yes. Many businesses start with Growth Control or Operations Pro and evolve to a Custom Build as they grow. Nothing is thrown away — everything is built on.
Do I need to know what I want before I enquire?
No. The discovery process is designed to help us understand your operation in detail and define the right system together. You just need to know your problems — we'll design the solution.